The service continues to be stable and we are now closing the issue. The engineering team will continue to monitor for due diligence. Thank you for your patience and understanding.
Posted Jun 12, 2025 - 21:19 UTC
Update
The service is stabilising. We expect some instabillity over the next hour, however the service is returning to normal. Thank you for your patience.
Posted Jun 12, 2025 - 21:12 UTC
Monitoring
Services are returning to normal. Our engineering team will continue to monitor and provide updates as needed.
Posted Jun 12, 2025 - 20:43 UTC
Identified
We are currently experiencing high latency (slowness) due to a major outage with our cloud provider. Our engineering team are monitoring the situation and will provide updates as needed. Thank you for your patience.
Posted Jun 12, 2025 - 20:19 UTC
This incident affected: API, Web Portal, Report Generator, Mobile App, Xero Integration, and Core System.