Unexpected Outage

Incident Report for Formitize

Resolved

The issue is now resolved. Thank you for your patience and our sincere apology for the issue.

Posted Feb 11, 2024 - 20:18 UTC

Update

The service stability has improved greatly with the deployed fix. Our team are continuing to actively monitor. Thank you for your patience.

Posted Feb 11, 2024 - 20:03 UTC

Monitoring

The team have deployed a fix and are now monitoring.

Posted Feb 11, 2024 - 19:55 UTC

Investigating

Formitize is experiencing an unexpected outage. Our team is investigating.

Posted Feb 11, 2024 - 19:49 UTC

This incident affected: API, Web Portal, Report Generator, Mobile App, Xero Integration, Core System, and Email.